In a world of anxiety and inconsistency the TechMan garage management system has been praised by one of the UK’s largest Bosch Car Service Centres for being a ‘stable constant’ during the on-going pandemic.
Operating from multiple workshops across Derbyshire and Staffordshire, Angus MacKinnon has been battling through the many challenges posed by coronavirus restrictions but has praised the TechMan system for its suite of features which have ensured operations across all of its sites continue to run smoothly.
Stuart MacKinnon, managing director at Angus MacKinnon, said: “We’re in really difficult times at the moment and we’ve been dealing staff self-isolation on-and-off for nearly a year now. It’s thanks to TechMan that we’ve been able to keep on top of tasks and maintain efficiencies even despite everything that’s currently happening in the world.”
The independent business, established in 1975, provides a range of services for private and business customers including long and short-term vehicle hire, servicing, accident repair, MOT preparation and testing in Uttoxeter, Stoke, Burton, Lichfield, Stafford, Cannock, Ashbourne and Derby.
Having trialled many different workshop management systems, Angus MacKinnon made the switch to TechMan five years ago, attracted by its labour and parts sales integration.
“The biggest driver for any workshop is labour sales but our previous system didn’t offer a solution for that,” Stuart explained. “It should be a priority for every workshop because the more labour you sell, the more parts you sell.”
TechMan’s easy-to-use job creation feature allows staff to make bookings quickly with the ability to add parts and labour. Each job can be assigned to a technician and managers are able to track progress. For parts sales, users can query stock levels, create purchase orders and sell to new and existing customers. LKQ Euro Car Parts Catalogue with electronic ordering, recently rolled out in TechMan’s “best update yet”, further advances its time-saving capabilities.
Stuart said: “The Euro Car Parts integration is excellent. We can seek stock levels from Stoke-on-Trent, our main supplier, making the ordering process much slicker. When you order a part through the job card, it creates a purchase order on the invoice which can be linked back to the job.
“We don’t order anything on the phone without a purchase order now and if it’s done online the purchase order is generated automatically. It has to be TechMan’s best update yet because it stops leakages of rogue parts and pre-populates cost prices, reducing the risk or user error.”
Angus MacKinnon joins a long list of other independent garages that value TechMan’s insightful reporting facilities, helping them to make informed decisions to fuel business growth – even during a pandemic.
Stuart concludes: “TechMan has truly been the one constant that we’ve been able to rely on – more so than ever in this past year. In the whirlwind of this pandemic TechMan has been the one stable.
“I’d highly recommend it to anyone wanting to improve their overall business performance. Used properly, it highlights your strengths and weaknesses because it tracks and reports on every aspect of your day-today activities.”