Servisport

The Independent Automotive Aftermarket Federation (IAAF) has announced that its next Industry Briefing Bitesize session will take place virtually on Thursday 29th October, starting at 10.00am.

The final instalment of the year will welcome Adrian Botham, founder and managing director of Servispart Consulting, who will be IAAF’s guest speaker for the session, looking at the initial findings of the Aftermarket Growth Study that IAAF members had the opportunity to take part in during September.

Botham will also share more details on an aftermarket 360 service, which has been available to a number of industries over recent years and is now available to IAAF members.

Servispart Consulting is an independent management consultancy dedicated to the aftermarket needs of manufacturers and distributors of engineered products, including parts and equipment, delivering servitisation, aftermarket growth strategies and improvements to aftermarket processes, systems, service partners and organisations.

Mike Smallbone, head of membership development at IAAF, will once again host the event, with Wendy Williamson, IAAF Chief Executive providing a brief summary of the latest IAAF activity. Members will also have the opportunity to participate in a Q&A session at the end of the Briefing.

Smallbone said: “There’s no doubt that it’s been a difficult and different year for many of our members and we credit them for helping to make these sessions so successful. We look forward to what is sure to be an exciting and informative discussion from Adrian and welcome all members to sign up and get involved in our open forum.”