As garages gradually return to work following the recent easing of restrictions to help prevent the spread of the Coronavirus, The Motor Ombudsman, the automotive dispute resolution provider, has expanded its Code Shop, their online e-commerce store, with the introduction of a new category of COVID-19 safety display products for businesses.

With vehicle repairers and retailers now having to adapt to different ways of operating, the latest range has been introduced to help keep staff protected when at the place of work, and to promote the importance of social distancing and the safe interaction with customers at their premises. The Motor Ombudsman also recognises that business locations vary in size, and therefore the line-up of competitively priced products can be purchased in a choice of finishes, and as either individual or multiple units when completing the downloadable and easy-to-use order form.

The COVID-19 safety products range counts adhesive stickers to encourage customers to stay two metres apart when in a waiting area or showroom, in addition to arrow markers to direct visitors around premises in a safe manner. Similarly, there are desktop products, such as sneeze guards, to help prevent the transmission of germs between staff who sit close to one another, and signage outlining best practice (e.g. for handwashing) to display in customer-facing or back office areas.

For those looking for items that can be sat on the floor, the line-up equally offers free-standing pop-up roller banners to remind individuals of the common Coronavirus symptoms and advice as to the safety precautions that need to be taken. Different coloured A Boards can also be bought to help promote the widely publicised two-metre social distancing rule.

Aside from the launch of the new product category within the Code Shop, The Motor Ombudsman has continued to update its COVID-19 Business Support section on its website. Launched following the announcement of the Coronavirus lockdown in March, the portal has been designed to bring together, in one single location, an overview of the announcements and guidance issued by UK Government and other automotive trade bodies, which have a direct impact on garages and motorists. Subjects highlighted include best practice guides for the aftermarket and retail sectors, the financial measures available to support businesses, the six-month MOT exemption, and how to conduct a risk assessment in light of the current circumstances. The information will continue to be updated going forward in line with any further statements made.

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